When our air ducts needed to be replaced, we used Aire Serv and were blown away by the service. First, they scheduled a meeting with their architect Owen, who worked with us to develop a plan that met our preferences. He was careful to explain every obstacle and the options we had. Once we decided to move forward, Aire Serv sent a full team of contractors on short notice to do a very big job... electrician pulling permits, copper lines, the works. Neal, Jason, and Caleb were friendly and professional and after three full days of work at our house they felt like family. They were extremely good with our dog and small child, working around them in a considerate way when necessary. Once the job was done, Aire Serv followed up several times to make sure we were satisfied and had next steps covered, and even sent us a holiday card. Overall, this experience made a stressful decision very easy and enjoyable, and we plan to use this company from now on.
Thank you, Aire Serv!!
been a customer for over ten years. have used them numerous times in the past for our a/c needs.Jesus is our normal tech for trouble shooting our problems. He is very amiable and usually takes care of our bi-yearly work. we replaced duct work in 2021. today 11/22/2023 had to replace our unit. Owen Georg came out the next day(called at 4 a.m. Saturday for the emergency), He came out first thing Sunday morning to discuss our options.Happy with the quote we received. Approved it then and there. Got a call that the work would be done that Tuesday. Happy for that since we live in Florida and to be without air is unbearable. Kaleab and Jordan were fantastic and worked diligently to install our new unit. work was done in a timely and clean manner and we are very happy for the result. My wife and I recommend them highly.
My technician, Jesus was by far the best technician I’ve ever dealt with. he was super friendly, knowledgeable, and went over every aspect of my system with me and explained how everything worked and what every reading meant. he was able to resolve our extremely high electric bill and our bill is now a quarter of what it was. He is truly an asset to the company and I will request him every time I have an issue in the future. The price was also very reasonable.
My AC stopped working Sunday evening, I called Monday morning and Beth answered the call immediately and set me up with an appointment that afternoon. Mathew and Miles showed up at the appointed time, checked the unit diagnosed the problem explained the situation and started the repair. They were very kind and professional and did a very good job. The entire staff, both office and service are wonderful, I haven’t experienced customer service like that in a very long time. Thank you all, your company is first class. Also thank you to Jesus and his assistant, also very kind and professional, for coming out today and replacing the part that was ordered yesterday completing the repair work.
Nathan you have been out here a couple times, I would like to thank your professionalism in each encounter. From scheduling calls to follow ups to the technicians this company wows me every time. Hey google 5 stars aren't enough! Again thank you all!!
3 weeks ago
Preguntas frecuentes Aire Serv of Melbourne
Como es Aire Serv of Melbourne calificado?
Aire Serv of Melbourne has a 4.8 calificaciones con 513 Reseñas.
0
When our air ducts needed to be replaced, we used Aire Serv and were blown away by the service. First, they scheduled a meeting with their architect Owen, who worked with us to develop a plan that met our preferences. He was careful to explain every obstacle and the options we had. Once we decided to move forward, Aire Serv sent a full team of contractors on short notice to do a very big job... electrician pulling permits, copper lines, the works. Neal, Jason, and Caleb were friendly and professional and after three full days of work at our house they felt like family. They were extremely good with our dog and small child, working around them in a considerate way when necessary. Once the job was done, Aire Serv followed up several times to make sure we were satisfied and had next steps covered, and even sent us a holiday card. Overall, this experience made a stressful decision very easy and enjoyable, and we plan to use this company from now on. Thank you, Aire Serv!!
in the last week0
been a customer for over ten years. have used them numerous times in the past for our a/c needs.Jesus is our normal tech for trouble shooting our problems. He is very amiable and usually takes care of our bi-yearly work. we replaced duct work in 2021. today 11/22/2023 had to replace our unit. Owen Georg came out the next day(called at 4 a.m. Saturday for the emergency), He came out first thing Sunday morning to discuss our options.Happy with the quote we received. Approved it then and there. Got a call that the work would be done that Tuesday. Happy for that since we live in Florida and to be without air is unbearable. Kaleab and Jordan were fantastic and worked diligently to install our new unit. work was done in a timely and clean manner and we are very happy for the result. My wife and I recommend them highly.
a month ago0
My technician, Jesus was by far the best technician I’ve ever dealt with. he was super friendly, knowledgeable, and went over every aspect of my system with me and explained how everything worked and what every reading meant. he was able to resolve our extremely high electric bill and our bill is now a quarter of what it was. He is truly an asset to the company and I will request him every time I have an issue in the future. The price was also very reasonable.
4 months ago0
My AC stopped working Sunday evening, I called Monday morning and Beth answered the call immediately and set me up with an appointment that afternoon. Mathew and Miles showed up at the appointed time, checked the unit diagnosed the problem explained the situation and started the repair. They were very kind and professional and did a very good job. The entire staff, both office and service are wonderful, I haven’t experienced customer service like that in a very long time. Thank you all, your company is first class. Also thank you to Jesus and his assistant, also very kind and professional, for coming out today and replacing the part that was ordered yesterday completing the repair work.
3 months ago0
Nathan you have been out here a couple times, I would like to thank your professionalism in each encounter. From scheduling calls to follow ups to the technicians this company wows me every time. Hey google 5 stars aren't enough! Again thank you all!!
3 weeks ago